Accessories

Warranty conditions

Established in 1969

Sencor was founded in Japan in 1969. Today, SENCOR supplies more than 1,000 types of products in six assortment groups to 35+ countries worldwide.

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Sencor > Service > Warranty Conditions

Warranty conditions of SENCOR

Every product is warranted for the period of 24 months from the date of purchase by an end-user. Warranty is limited to the following conditions. Warranty is applicable only for goods used for common domestic use. The claim for service can be applied either at dealer’s shop where the product was bought, or at below mentioned authorized service shops. The end-user is obligated to set up a claim immediately when the defect appears but only till the end of warranty period. The end-user is obligated to cooperate to confirm the defects that are being claimed. Only complete and clean products (according to hygienic standards) will be accepted. In case of eligible warranty claim the warranty period will be prolonged by the period from the date of claim application till the date of taking over the product by end-user, or the date the end-user is obligated to take it over. To obtain the service under this warranty, end-user is obligated to certify his claim with duly completed following documents: receipt, certificate of warranty, certificate of installation.

This warranty is void especially if either of the following applies:
The product was put on sale due to its defects.
The product is worn-out or damaged caused by common use.
The product was damaged by unprofessional or wrong installation, used in contrary to the applicable instruction manual, used in contrary to legal enactment and common process of use or used for another purpose than for which it has been designed for.
The product was uncared-for or damaged by insufficient maintenance.
The product was damaged by dirt, accident of force majeure (natural disaster, fire, flood, …).
The product was damaged by low duality of signal, electromagnetic field interference etc.
The product was mechanically damaged (e.g. broken button, fall…).
Damage caused by use of unsuitable media, fillings, expendable supplies (batteries) or by unsuitable working conditions (e.g. high temperatures, high humidity, quakes,…).
The product was damaged by repair, modification or other failure action by unauthorized person.
End-user did not prove enough his right to claim the warranty (time and place of purchase).
Data on presented documents differs from data on products.
Cases when the claiming product cannot be identified according to the presented documents (e.g. the serial number or the warranty seal has been damaged).

6 Years Extra Warranty

SHB 4357

Hand Blender

Hand Blender with a Stainless Steel Attachment

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SVC 1030 CAT & DOG

Bagless Vacuum Cleaner

Powerful Bagless Vacuum Cleaner

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SVC 7CA SEVEN

Bagged Vacuum Cleaner

Bagged Vacuum Cleaner in a Modern Design

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SVC 1010 FORTE

Bagless Vacuum Cleaner

Powerful Bagless Vacuum Cleaner

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SHB 4360

Hand Blender

Hand Blender with a Stainless Steel Attachment

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SVC 840 SILENZIO

Bagged Vacuum Cleaner

Bagged Vacuum Cleaner in a Modern Design

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SVC 1011BL FORTE

Bagless Vacuum Cleaner

Powerful Bagless Vacuum Cleaner

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SVC 1011GR FORTE

Bagless Vacuum Cleaner

Powerful Bagless Vacuum Cleaner

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SHB 4361BL

Hand Blender

Hand Blender with a Stainless Steel Attachment

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SHB 4362GR

Hand Blender

Hand Blender with a Stainless Steel Attachment

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SHB 4363OR

Hand Blender

Hand Blender with a Stainless Steel Attachment

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SHB 4364RD

Hand Blender

Hand Blender with a Stainless Steel Attachment

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SHB 4365VT

Hand Blender

Hand Blender with a Stainless Steel Attachment

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SHB 4366YL

Hand Blender

Hand Blender with a Stainless Steel Attachment

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SHB 4367TQ

Hand Blender

Hand Blender with a Stainless Steel Attachment

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SVC 8VT TIZIO

Bagged Vacuum Cleaner

Bagged Floor Vacuum Cleaner

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SVC 8YL TIZIO

Bagged Vacuum Cleaner

Bagged Floor Vacuum Cleaner

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SHB 4368RS

Hand Blender

Hand Blender with a Stainless Steel Attachment

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SVC 1030

Bagless vacuum cleaner

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SVC 1011GR

Bagless vacuum cleaner

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SVC 1011BL

Bagless vacuum cleaner

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SVC 1010

Bagless vacuum cleaner

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SVC 1020

Bagless vacuum cleaner

Turbo-nozzle + nozzle for hard floors with bristles from horse hair worth 699 CZK FREE OF CHARGE

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STM 40WH

Food Processor

Planetary kneading, beating and whipping system ensures that the contents of the bowl are all fully mixed.

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STM 41GR

Food Processor

Planetary kneading, beating and whipping system ensures that the contents of the bowl are all fully mixed.

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STM 42BL

Food Processor

Planetary kneading, beating and whipping system ensures that the contents of the bowl are all fully mixed.

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STM 43OR

Food Processor

Planetary kneading, beating and whipping system ensures that the contents of the bowl are all fully mixed.

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STM 44RD

Food Processor

Planetary kneading, beating and whipping system ensures that the contents of the bowl are all fully mixed.

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STM 45VT

Food Processor

Planetary kneading, beating and whipping system ensures that the contents of the bowl are all fully mixed.

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STM 46YL

Food Processor

Planetary kneading, beating and whipping system ensures that the contents of the bowl are all fully mixed.

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STM 47GG

Food Processor

Planetary kneading, beating and whipping system ensures that the contents of the bowl are all fully mixed.

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STM 48RS

Food Processor

Planetary kneading, beating and whipping system ensures that the contents of the bowl are all fully mixed.

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SHB 30WH

Hand Blender

Thinnest hand blender on the market - handle diameter is a mere 42 mm - for easy handling

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SHB 31GR

Hand Blender

Thinnest hand blender on the market - handle diameter is a mere 42 mm - for easy handling

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SHB 32BL

Hand Blender

Thinnest hand blender on the market - handle diameter is a mere 42 mm - for easy handling

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SHB 33OR

Hand Blender

Thinnest hand blender on the market - handle diameter is a mere 42 mm - for easy handling

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SHB 34RD

Hand Blender

Thinnest hand blender on the market - handle diameter is a mere 42 mm - for easy handling

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SHB 36YL

Hand Blender

Thinnest hand blender on the market - handle diameter is a mere 42 mm - for easy handling

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SHB 37GG

Hand Blender

Thinnest hand blender on the market - handle diameter is a mere 42 mm - for easy handling

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SVC 7CA

Bagged vacuum cleaner

Very efficient 700W ECO motor

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SVC 8VT

Bagged vacuum cleaner

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SVC 8YL

Bagged Vacuum Cleaner

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SHB 34RD

Hand Blender

Thinnest hand blender on the market - handle diameter is a mere 42 mm - for easy handling

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SHB 5501CH

9 in 1 Hand Blender

9 in 1 Hand Blender
6-YEAR WARRANTY for Motor

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SHB 5001BK

4 in 1 Hand Blender

4 in 1 Hand Blender
6-YEAR WARRANTY for Motor

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SVC 8500TI

Vacuum Cleaner

Power Edition for Excellent Cleaning Performance on any Surface with Max Power 1600 W

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SVC 1040SL

Bagless vacuum cleaner

Very efficient 700W ECO motor

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SHB 4501WH

4 in 1 Hand Blender

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SHB 4450WH

Stick blender

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STM 6350WH

Food processor

Extremely powerful 1,000W motor with 6 year warranty

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STM 6351GR

Food processor

Extremely powerful 1,000W motor with 6 year warranty

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STM 6352BL

Food processor

Extremely powerful 1,000W motor with 6 year warranty

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STM 6353OR

Food processor

Extremely powerful 1,000W motor with 6 year warranty

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STM 6354RD

Food processor

Extremely powerful 1,000W motor with 6 year warranty

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STM 6355VT

Food processor

Extremely powerful 1,000W motor with 6 year warranty

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STM 6356YL

Food processor

Extremely powerful 1,000W motor with 6 year warranty

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STM 6358RS

Food processor

Extremely powerful 1,000W motor with 6 year warranty

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